ONE SOLUTION CONNECTING IT ALL

An integration hub that allows systems to send messages and files between every type of application – bringing internal and external business processes together.

Help and support when you need it

Our support is easily accessible, conveniently located near you and your market. Contact us directly when you need assistance with xTrade! If you need help to get the most out of xTrade and all its advantages for your business, please contact one of our partners.

You are also welcome to join one of our training sessions! Not yet a customer? Your first step can be to book a workshop, free of charge.

 

Product support

We offer several levels of product support. To ensure timely assistance tailored to your needs, we recommend signing a support agreement with us. Xware offers many support options, to meet different requirements, from support via email to guaranteed uptime, 24/7.

Customers who have chosen a support agreement will have access to our support website, where they can find all imaginable technical documentation for xTrade in one place, as well as our Knowledge Base and recent Release Notes. You can also check the status of your reported cases.


Corporate Support

If you would like to optimize your use of the xTrade platform for your company, we recommend contacting one of our partners. They can continuously adapt and adjust your xTrade based integration environment and help maximize the benefits of your investment.

Our partners can also produce completely new xTrade based solutions, customized for your company and environment. They can develop A2A and B2B processes that improve your organization’s competitiveness and profitability. Our partners are specialized in different industries, but they share one focus: to help you make your business more effective.

Our partners

 

Courses

Attending one of our courses is an easy way to learn how to get the most from xTrade, and to ensure that you benefit from all its functions. We offer basic and add-on courses in subjects such as configuration, operation and troubleshooting. After completing training, you will get the opportunity to take an exam and become a certified xTrade user.

Xware can also tailor training, wholly or partly, to your company’s specific needs and wants. Contact us for a customized program!

 

Support links

Licenses

Register a new xTrade Business Communications Suite license

License administration for partners

Xware Technical Support

Our support team is ready to answer your questions. Please contact support@xware.se

Support resources for customers and users (logon access)

Product documentation

Support- and maintenance newsletters

Knowledge Base

Release Notes

Hotfixes

DO YOU HAVE ANY QUESTIONS?

Do you have any questions? E-mail us or just fill out this form and we will contact you shortly!

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